Golf Sales Coordinator - Marriott Conf. Ctr. (15001ANK)

Company Name:
Atlanta Evergreen Marriott Conference Resort
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The Atlanta Evergreen Marriott Conference Resort, located at 4021 Lakeview Drive, Stone Mountain, GA, 30083 is currently hiring a Golf Sales Coordinator.
Responsibilities include: Provide administrative and customer support for property sales associates. Act as a one stop shop for group organizers to address amenities such as golf, spa, retail, concessions, restaurants, etc that may not be part of the core group program. Contact all in-house groups prior to arrival to sell and coordinate golf, golf amenities, retail amenities, on-course concessions, restaurant reservations, etc. Collaborate with other departments to coordinate the needs of the group. Act as liaison between Sales Office and Property Sales to check golf availability and contract golf groups. Attend all site inspections, pre-planning visits and pre-con meetings. Conduct proactive sales calls to all groups turned definite that have not yet secured golf. Serve as Golf contact for all Event managers' golf requests, etc. Provide weekly up to date & accurate reports of scheduled activity. Process definite contracts turnover process (agreements, deposits, tournament files). Support retail sales to in-house groups. Process group concession sales to all golf groups. Perform Account tracking and reporting. Use sales techniques that maximize revenue while maintaining existing guest loyalty. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Promote awareness of brand image internally and externally. Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.
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